We received an email from another credit union seeking out anyone having a similar experience. If anyone has any insight or a similar experience and would share, I would appreciate it.
Is anyone else seeing members receive fraudulent text messages that lead to malware on their mobile devices, resulting in the theft of wallet tokens and SMS verification codes? We're observing these transactions posting as card-present, which limits the card controls we can effectively apply.
We're currently evaluating additional rules to help mitigate the activity and would appreciate hearing what other financial institutions are experiencing and any steps you've found effective.
Thanks in advance,
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Shelly Bishop
Card Services Analyst
Omega FCU
Wexford, PA
412-369-3814
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